Welcome to my page! I’m thrilled to have the opportunity to connect with you. Here’s a little bit about me:
I am a very committed customer service representative with over three years of working experience in real estate, healthcare, and entertainment. I am here to help, assist effectively and in a detailed manner, and relate to customers' feelings. It is my goal to ensure that every customer-impacted contact with us is marked by empathy, respect, and a keen disposition for the resolution of issues on time and to the best accurate extent possible. The purpose is to make communication so smooth between the two that patient satisfaction starts increasing and becomes a part of their wellbeing.
My venture into these industries began in 2019 when I realized my love for customer service. This role completely changed my attitude towards customer care, and a feeling of dedication was created which only kept getting stronger with time. Since then, various aspects professionally equip me on customer support; always trying to give the best possible care to my clients. An excellent combination of these communication backgrounds, problem-solving, and project management skills play on my strengths with empathy and strategic thinking in giving efficient but truly compassionate service.
In my career, I have been lucky enough to work with some very inspiring patients, healthcare professionals, and brokers, two years of which were spent working in partnership with a leading name within the healthcare sector. This has not only been of seminal benefit in terms of optimizing the support processes for their patients but has also established me as a trusted source of advice and a go-to partner of repute in this field.
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Facilitating seamless internal communication and executive support to drive organizational efficiency and employee engagement.
Delivering exceptional customer service to maintain strong relationships and ensure satisfaction.
Generating and qualifying leads to drive business growth and achieve sales targets.
Maintaining accurate records and supporting administrative functions to enhance operational efficiency.
Raising awareness and engaging online communities to promote environmental sustainability and organizational initiatives.
Ensuring accurate insurance verification and medical billing to enhance patient satisfaction and streamline operations.
Leveraging ICT skills to support technical operations and enhance organizational efficiency.
Generating high-quality leads effortlessly to fuel your business growth and success.
Dreams Without Goals, Are Just Dreams....mp4
